DELIVERY RATES AND AREAS : (UNITED KINGDOM ONLY)WE HAVE SIMPLIFIED THE DELIVERY COSTS ON BIKES & ACCESSORIES - IT'S NOW FREE TO UK MAINLAND ADDRESSES Please allow between 3 to 7 working days for your goods to arrive. We deliver to the following Areas: 
UK Mainland (Zones A & B) Scottish Highlands & Northern Ireland (Zone C) Isle of Man & Islands (Zone D) When you go to your shopping basket you will be presented with a drop down list of options for delivery of your item/s - please look at this chart, and select from the list which option you would like. If you need assistance please call us on 01332 368849. ALL TREK BIKES have to be collected from our store, or delivered fully built by our own transport to comply with TREK UK's dealer terms & conditions. Once I receive my new bike what do I need to do? Every bike we send out is fully built and checked by one of our experienced mechanics (over 20 years experience) ! The bike is then re-packaged and sent to your address. Please sign on receipt of goods and check the box for any obvious damage, if there is damage to the box then sign the delivery receipt as damaged box. If you are not in when the item is delivered a card will be left by the courier / Royal Mail please contact the local depot and re-arrange delivery (charges may apply). If the goods come back to us then we will have to charge for re-delivering. Open the box carefully ensuring that you do not catch your fingers on any metal staples!! You should find the bike you ordered and a folder containing your invoice and a very comprehensive build sheet explaining what you need to do before the bike is ridden. If at any stage you are unsure then please contact us on 01332 368849 - we want you to be happy with your purchase. Bikes:Option 1. Standard Rate - usually delivered within 3 - 7 days if item in stock. We will inform you of expected delivery date on receipt of your order. If the item is not in stock we will let you know - at this point you can seek an alternative product, wait for the product to come into stock or cancel your order. Signature required. Zone A & B - FREE DELIVERY Zone C - PLEASE ASK FOR DELIVERY COSTS Zone D - PLEASE ASK FOR DELIVERY COSTS |